My siblings and I reside in the US, while our elderly parents live in Chennai, India. In March, 2020, spurred on by the worldwide coronavirus situation, we decided to engage with Prayojana to take care of our parent’s increasing needs. We couldn't be happier with their services.
Prayojana's approach has been unique. They first spent considerable time getting to know the family and understanding our goals. They, then, began providing services tuned to our specific situation and needs. They listened a lot. They were very open to new challenges and ideas. They were especially helpful during these Covid 19 times, and came through as excellent problem solvers when we were faced with some unique challenges. For instance, when the lockdowns began, and travel became highly restricted, they successfully planned and executed the logistics of regular food delivery to our parents.
Venkat (our contact) and the others at Prayojana have been extremely pleasant to deal with. We never feel like we are dealing with a business, but, instead, with a group of friends aligned with our goals for the care of our parents. They visit our parents regularly to check on them, share our photos, blogs, and other communications when needed, and update us on the situation promptly. The interactions are always casual and non-intrusive. Over time, our parents have become very comfortable with their presence and their offer of help. This engagement has provided us tremendous peace of mind.